Driving Sustainable Growth and Competitive Advantage through Human-Centered Design

April 14-17, 2020

Hilton Austin, TX

LINK ONLY

Design Thinking 101

Design Thinking 101

Design thinking is a mindset for solving complex problems. Originally stemming from the design process, design thinking challenges leaders, individuals, and organizations to think like a designer---with your client at the heart and with a reiterative process of prototyping and testing at the core.

Check out this guide to learn the 5 steps of Design Thinking.

2019 Design Thinking 201

2019 Design Thinking 201

After gaining the baseline understanding for design thinking and growing proficiency, many organizations face barriers moving beyond a singular touch-point to organization wide buy-in. Design Thinking 201 addresses various challenges and solutions to elevate design thinking to an organization wide design transformation. 

2019 Design Thinking 301

Some immediate benefits of design thinking often are difficult to quantify including employee engagement, customer centricity, and cross-functional collaboration. However, successful organizations understand the impact of design thinking as driving revenue, cost savings, and economic impact.  



2019 Design Thinking Current Attendee Snapshot

2019 Design Thinking Current Attendee Snapshot

Interested in attending Design Thinking 2019? Take a look at the early birds who are already attending! 

2019 Site Tours

2019 Site Tours

Experience the bespoke Design Thinking approaches of cutting edge companies in Austin. Join fellow attendees for an intimate tour of your choice led by top designers.

The 2019 Advisory Board: The Evolving State of Human-Centered Design (Link Only)

The 2019 Advisory Board: The Evolving State of Human-Centered Design (Link Only)

Creating the sounding board for all things Design & Innovation, the Customer Management Practice is proud to announce the members of the 2019 advisory board filled with thought leaders from a diverse range of industries, job titles, and perspectives.

2019 Design Thinking Attendee Kit

2019 Design Thinking Attendee Kit

Attending Design Thinking 2019? Take a look at the Attendee Kit for useful info, the list of speakers, and more!