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Design & Innovation Solution Providers Guide

Design & Innovation Solution Providers Guide

The Design & Innovation sector addresses the umbrella discipline for the creation, optimization, and execution of customer experiences. This guide will help solution providers in this sector discover how we highlight holistic service design including the fuzzy front end of innovation, design thinking, systems thinking, journey mapping, physical and digital experience design, change management, and business process improvement.

CCW Digital: The Importance of Brand Reputation

CCW Digital: The Importance of Brand Reputation

Not simply empowered to expect great experiences, today’s customers also have legitimate avenues for sharing details about the experiences they receive. They have the power to markedly impact a brand’s reputation. How can your experise help our attendees ensure that impact is positive?

Design Thinking 201 - Learn more!

Design Thinking 201 - Learn more!

After gaining the baseline understanding for design thinking and growing proficiency, many organizations face barriers moving beyond a singular touch-point to organization wide buy-in. Design Thinking 201 addresses various challenges and solutions to elevate design thinking to an organization wide design transformation. 
Design Thinking 301 - Learn more!

Design Thinking 301 - Learn more!

Some immediate benefits of design thinking are often difficult to quantify including employee engagement, customer centricity, and cross-functional collaboration. However, successful organizations understand the impact of design thinking as driving revenue, cost savings, and economic impact.  

Design Thinking 301 goes over internal measurements of design thinking and research on the macro impact of design thinking in order to help you digital transform your organization.