Robin Beers

SVP and Head of Customer Experience Insights - Wholesale Internet Services
Customer Experience Leader with two decades experience building teams, practices, and culture to create more nimble, customer-focused organizations through marrying design thinking and research insights with traditional business strategy approaches. Management strengths lie in fostering collaboration and alignment across functions and scaling team and service offerings for maximum effectiveness and efficiency. Passionate about connecting customer and employee experience, developing learning organizations, and infusing humanness back into business.