DRIVING SUSTAINABLE GROWTH AND COMPETITIVE ADVANTAGE THROUGH HUMAN-CENTERED DESIGN
 

April 14-17, 2020
Hilton Austin, TX

Adam Connor

VP Organizational Design & Training Mad*Pow

Why Adam?

Adam Connor, most recognizable by his magnificent beard, is a designer, author and illustrator based in Western Massachusetts. As VP of Organizational Design & Training at Mad*Pow, Adam helps create positive change by addressing the relationships that people have with one another to foster more collaborative, creative and customer-centric organizations.

Adam and his team look closely at company culture and all of the ways that it gets expressed and reinforced. They explore how beliefs, behaviors and perceptions influence things like roles, structure, processes, and tools that organizations use every day. They then work collaboratively with teams to identify meaningful changes that teams can make to improve their capacity to work together creatively.

His work at Mad*Pow and extensive background in experience design, computer science, illustration, and film has taught him the value of delivering and receiving constructive feedback in the design process and the role it plays in effective collaboration. He has coached and trained teams across the world and from industry leading organizations such as Google, Disney, and Aetna.

In 2015 he and co-author Aaron Irizarry released "Discussing Design: Improving Communication & Collaboration Through Critique" with O’Reilly Publishing. His thoughts on collaboration and design can be found at adamconnor.com and discussingdesign.com.

Agenda Day 3

Thursday, April 18th, 2019

10:30 AM People, Process, and Design: Developing a Behavioral Model for Human Centered Design & Innovation

Interest in Design Thinking, brings the promise of transformation in health organizations by uncovering opportunities, creating new and valuable ways to improve health and deliver care, and connecting with patients and populations by meeting their needs through the creation of engaging, effective experiences. But the introduction and integration of these practices often meets with challenges– resistance and obstacles to change–ranging from adoption to acceptance. Adam will share the current elements of our model, and how it came to be:
  • Developing a behavior led model to facilitate human-centered design transformation
  • Scaling design and innovation teams and traversing change-resistance
  • Integrating design practices from establishing innovation labs to holding bootcamps/trainings

Check out the incredible speaker line-up to see who will be joining Adam.

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