DRIVING SUSTAINABLE GROWTH AND COMPETITIVE ADVANTAGE THROUGH HUMAN-CENTERED DESIGN
 

April 14-17, 2020
Hilton Austin, TX

Bruce Gay

Senior Program Manager UPMC

Why Bruce? 

Bruce manages large-scale programs that include both technical and business change with the aim of improving organizational performance.

He enjoys bringing order to chaos and spending time with leaders to study and learn from their successes (and failures).

Over the past decade, Bruce managed product teams that incorporated UX Design and Design Thinking methodologies into their product development processes.

His public speaking experience includes presenting at both regional and international professional conferences on Design Thinking and Project Management.

Project Management Professional (PMP) certified since 2005.

Agenda Day 2

Wednesday, April 17th, 2019

11:30 AM Translating Design Thinking into effective Project Management

Design Thinking is a catalyst for innovation through collaboration and customer empathy—but how do you begin to engage your team across functional teams in creation of specific experiences, products and/or services? Creating a baseline to connect designers, CX professionals, researchers and other members of your team requires the project owner to speak many languages to create unity. Bruce will address:
  • Benefits of incorporating design to build cultural buy-in
  • Translating business to design to create unity in vision
  • Addressing obstacles for design thinking deployment

Check out the incredible speaker line-up to see who will be joining Bruce.

Download The Latest Agenda