April 16 - 18, 2019
JW Marriott Austin, Austin, FL

Catherine Courage


VP Ads & Commerce UX
Google


9:15 AM DESIGN FOR TRUST: Creating Delightful Experiences Designed for User Safety

As designers we have traditionally focused on delight, efficiency and an overall great user experience. In today’s world our roles are much more complex. As designers it is our responsibility to think about  an experience that includes user trust, control and preventing harm. Catherine will discuss strategies to deliver an experience that is both delightful and safe for our users. 
·         Understanding the evolution of consumer trust
·         Creating accountability and responsibility for user safety
·         Driving experiences that delight and protect 


Check out the incredible speaker line-up to see who will be joining Catherine.

Download The Latest Agenda