Chris HodgeProduct Manager
Chris Hodge is best described as passionate and obsessed. Especially when it comes to his customers. During his five years as a restaurateur he discovered putting your customers’ needs front and center leads to real growth and innovation. Chris created experiences and processes that are still leading edge in that industry today. Realizing the need for more, he returned to school earning a degree in Economics from the University of Wisconsin-Madison kicking-off his next learning frontier into technology. For the past five years Chris has focused his passion and obsession into the financial world as a Product Manager and Innovation Leader at Intuit; the makers of TurboTax, QuickBooks, and Mint. Chris has led numerous product teams at Intuit creating innovations that range from simplifying tax preparation, to digital coaching apps for start-ups. Recently, Chris has grown into a leader in design thinking practices because of his bold passion and customer obsession. Because of this he has expanded his role at Intuit. Chris is taking on the mission to teach leaders across varied industries how to utilize design thinking to create meaningful innovations and value for their customers, all while applying design thinking methodology to our professional tax space to learn what the future holds for our tax preparation industry.
Your company has transformed into a design-led bellwether in the industry. How will you maintain momentum amidst real business challenges? How will you avoid the pitfalls that come with leading design at scale?