April 20 - 22, 2020
Austin, TX
Kathy Emsoff, Managing Director, UX at Charles Schwab

Kathy Emsoff


Managing Director, UX
Charles Schwab

Agenda Day 2

Wednesday, April 17th, 2019


3:00 PM Digital Transformation: Design Thinking and Collaboration as a Catalyst for Change

Digital transformation is all about people and Charles Schwab is using Design Thinking to innovate new ways of developing solutions to get to better outcomes faster. Through this three-year transformation, Charles Schwab embraced a people-first approach of radical collaboration across the company. This led to established new ways of working bringing all disciplines together to: Prioritize user needs, work iteratively, act quickly, make to learn, and test with users every step of the way.
  •  Demystify and democratize the design process
  •  Understand the journey from a user’s perspective
  •  Think differently about how to approach problems

Check out the incredible speaker line-up to see who will be joining Kathy.

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