April 16 - 18, 2019
JW Marriott Austin, Austin, FL

Meriah Garrett


Chief Design Officer
USAA


8:30 AM Design Culture: Design Thinking That Lasts

Design Thinking offers a platform to facilitate incredible change, cultural transformation, and visibility across silos, in many cases introduced through design thinking bootcamps, workshops, and training. However, how do we sustain this design-led culture outside of the design practice? Meriah addresses moving the Chief Design office past education and into sustainability addressing:
  • Beginning a culture of innovation and design expertise
  • Researching from inside to understand employee feedback
  • Analyze the internal journey to find gaps in knowledge
  • Facilitate top down acceptance to create implicit permission


Check out the incredible speaker line-up to see who will be joining Meriah .

Download The Latest Agenda