Young Pham Chief Strategy Officer
As the chief strategist for Comrade, Young has 20 years of expertise uncovering customer pain-points. He’s an expert at understanding the right problem to solve in order to deliver best-in-class experiences. At Comrade, Young has led strategy initiatives for Wells Fargo, BlackRock, Mitek, and FICO.

Day 2: Main Conference

14:00 PM Overcoming Obstacles to Cultural Buy-in

Once company leaders have bought into design thinking, roadblocks can continue to exist within middle-management. What strategies can you leverage to enhance buy in and overcome implementation challenges on the ground. This roundtable will discuss specific case studies and focus on organizational readiness for companies that currently want to take Design Thinking to the next level.